Operations Management
Offered by the American Institute of Oil & Gas Technology USA
Operations Management (OM) is a critical area of business that focuses on the design, execution, and management of the processes that transform inputs into finished goods or services. It involves ensuring that an organization’s resources are used efficiently to meet customer demands, maximize profitability, and maintain high levels of quality and service. This course provides a comprehensive introduction to the principles, tools, and techniques used in effective operations management across various industries, from manufacturing to service sectors.
Through a blend of theoretical knowledge and practical application, this course will equip participants with the necessary skills to manage operations effectively, optimize workflows, reduce costs, and enhance overall organizational performance.
Course Content
This course is rich and offered to you at an unbeatable cost because ILEARN AFRICA exists to bring affordable learning solutions to Africans.
PART 1: DIRECTING OPERATIONS
- Operations management
- Operations performance
- Operations strategy
- Product and service innovation
- The structure and scope of operations
PART 2: DESIGNING THE OPERATIONS
- Process design
- Layout and flow
- Process technology
- People in operations
PART 3: DELIVERY
- Planning and Control
- Capacity management
- Supply chain management
- Inventory management
- Planning and control systems
- Lean operations
PART 4: DEVELOPMENT
- Operations improvement
- Quality management
- Managing risk and recovery
- Project management

Virtual Participation:
₦ 100,000
Course Schedule:
iLearn Africa offers this Course Online (Virtual Class) via Zoom for all participants.
Virtual Weekend
Date
15th March – 5th April 2025 (Saturdays Only)
Time
10am- 3pm
Professional Examination
Saturday 12th April 2025
Certificate to be Issued
Certificate
Certified Operations Manager
Issuing institute: American Institute of Oil & Gas Technology
Certificate
Certificate of Completion
Issuing institute: iLearn Africa
Training Objectives:
By the end of this course, participants will be able to:
- Understand the core principles and functions of operations management
- Apply key concepts such as process design, quality control, and capacity planning.
- Develop and implement efficient strategies for managing resources, supply chains, and inventories.
- Analyze and improve operational performance using data-driven approaches.
- Apply lean principles and continuous improvement methodologies to optimize processes.
- Effectively manage the balance between cost, quality, and delivery performance.
- Lead operations teams to meet organizational goals while maintaining customer satisfaction.
Who Should Attend This Training Course?
This course is suitable for professionals across industries who are involved in the management and improvement of operations, including:
- Operations Managers and Supervisors
- Supply Chain and Logistics Professionals
- Production Managers and Engineers
- Quality Control Managers
- Project Managers
- Entrepreneurs and Business Owners
- Anyone seeking to develop or enhance their skills in operations management
Training Delivery Method:
This course will be delivered using a combination of theoretical lessons, practical exercises, and real-world case studies. The training delivery methods include:
- Instructor-Led Sessions: Expert-led lectures to introduce key operational management principles and best practices
- Interactive Case Studies & Real-World Examples: Hands-on analysis of operational challenges and practical applications.
- Group Exercises: Collaborative activities designed to apply operational strategies to real business situations
- Q&A Sessions: Opportunities to engage with the instructor and discuss complex concepts or specific business scenarios
- Hands-On Tools and Techniques: Practical exercises to demonstrate operational tools and techniques that can be directly applied in the workplace